Welcome back! If you did not complete registration in one session, or if you are a former customer, you may see the message below when you login to Lightgliders.
"Hello! You have a Lightgliders account, but your subscription is not active"
No problem! Simply reactivate your account to login and start playing again! Here's how:
- Go to https://academy.lightgliders.com/parentLogin and enter the email address and password you used to create your account
- Click "Activate Account"
- Choose a subscription type (NOTE: you do not have to select the same subscription you had before if you are a returning customer)
- IF YOU HAVE A PROMO CODE, it is very important that you enter the promo code and click "Apply" BEFORE entering your payment information. After clicking "Apply" you will see a message appear under the price, indicating that you have successfully applied your promo code. If you do not have a promo code, please proceed to step 5.
- Enter your payment details and click "Next"
Now you can select (or add) your child profile(s) and start exploring Lightgliders!
If you have trouble with this process, please try using a different (or incognito) browser. Be sure to contact our Support Team if you have additional questions.