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How do I cancel my account?

If you signed up for Lightgliders via the mobile app, please follow the appropriate instructions below to cancel your membership:

Mobile Signup Cancellation Instructions

If you signed up for Lightgliders on our website, please follow the instructions below to cancel your membership:
  1. Login to Lightgliders using the email address and password you used to set up the account. To avoid any confusion, please sign in using the same device/browser that you used to create your account. 
  2. Click the gear icon in the top right to view the Account Management page
    For your security, you will need to sign in with your email and password a second time. This additional step is to protect your account information from being accessed by anyone other than you.
  3. Click "Subscription details"
  4. From there, you will see a link to "Cancel Subscription"
    If you do not see a "Cancel Subscription" link, make sure you are signed in on the same device you used to create your account.
  5. Select a reason for cancelling and click "continue" to confirm

Important Information:

You will still have access to your Lightgliders account until the end of your billing cycle. If you cancel during the 7-day free trial, you will still have access to Lightgliders for the duration of the free trial, but you will not be charged.

If you have any questions or need help with this process, please contact the Lightgliders Customer Support Team for further assistance.

Thanks for being a Lightglider. Glide On!